Akkroo — Service Status
All Systems Operational
Akkroo Mobile App   Operational
Akkroo Mobile App (Web App)   Operational
Akkroo Dashboard   Operational
Akkroo Web Forms   Operational
Akkroo REST API   Operational
London Data Centre   Operational
Dublin Data Centre   Operational
Email Services   Operational
SMS Services   Operational
Queuing Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2018

No incidents reported today.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018
Resolved - This incident has been resolved.
Feb 16, 07:58 GMT
Monitoring - We have added additional indexes to the databases and will continue to monitor the situation
Feb 15, 22:31 GMT
Investigating - We’re actively investigating an issue which is causing occasional degraded performance on the Akkroo dashboard. We will post updates as we have them.
Feb 15, 20:41 GMT
Feb 15, 2018
We experienced a problem with an internal database which caused our systems to be unavailable. This has been resolved and we are monitoring the situation
Feb 15, 19:41 GMT
Feb 14, 2018
Completed - The scheduled maintenance has been completed.
Feb 14, 01:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 23:00 GMT
Scheduled - We're going to be carrying out some remedial work on our main database which may mean your Akkroo dashboard and any web forms will not be accessible for a short period of time.

Anyone using the Akkroo app for data collection at this time will not be affected as the app will automatically switch to working offline during this maintenance window.
You also will not be able to install the app during this time. Please ensure if you plan to use the app during this time you have synced your events beforehand to avoid any issues. If you have any questions please email us at support@akkroo.com

Thanks,

Ian
Feb 12, 10:00 GMT
Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.

Feb 8, 2018

No incidents reported.

Feb 7, 2018

No incidents reported.